Filing an application

You are

consumer trader

Information about you

Surname *

Forename *

Address *

Postal code *

Locality *

Country *

Email address *

Telephone number *

Your case

Have you attempted to contact the other party in order to complain and have the problem resolved directly by that party? *

Yes

No

Attention Dear user, the Mediator of consumption may reject your application if you have not submitted a complaint to the other party in an attempt to resolve your dispute directly with that party. You may continue to fill in the present form and file your application or you may contact the Mediator of consumption in order to obtain further information. Thank you very much.

Does the complaint submitted to the other party date back more than one year? *

Yes

No

Attention ! Dear user, the Mediator of consumption may reject your application if the complaint submitted to the other party dates back more than one year. You may continue to fill in the present form and file your application or you may contact the Mediator of consumption in order to obtain further information. Thank you very much.

Attention ! Dear user, the Mediator of consumption may reject your application if the dispute has been or is at present being examined by another alternative dispute resolution entity, an arbitration tribunal or a court, whether national or foreign. You may continue to fill in the present form and file your application or you may contact the Mediator of consumption in order to obtain further information.
Thank you very much.

Has the dispute been or is it at present being examined by another alternative dispute resolution entity, an arbitration tribunal or court, whether national or foreign? *

Yes

No

Describe your case *

Information concerning the company

Name of the company *

Address *

Postal code *

Locality *

Country *

Email address

Telephone number *

What are your specific expectations with regard to the company? *

Upload the attachments

(contracts, proof of payment, experts’ reports ...)

Files

Files must be less than 32 mb.
Allowed extensions: gif jpg jpeg png txt pdf doc docx ppt pptx xls xlsx avi mov mp3.

Files

Files must be less than 32 mb.
Allowed extensions: gif jpg jpeg png txt pdf doc docx ppt pptx xls xlsx avi mov mp3.

Files

Files must be less than 32 mb.
Allowed extensions: gif jpg jpeg png txt pdf doc docx ppt pptx xls xlsx avi mov mp3.

Copy of your national ID card (mandatory) *

Files must be less than 32 mb.
Allowed extensions: gif jpg jpeg png txt pdf doc docx ppt pptx xls xlsx avi mov mp3.

I read and accept the rules of procedure of the National service of the Mediator of consumption. *

I read and accept the rules of procedure of the National service of the Mediator of consumption.

Procedure regulations

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To prevent automated spam submissions leave this field empty.

Information concerning your company

Name of the company *

Forename of the contact person *

Surname of the contact person *

Address *

Postal code *

Locality *

Country *

Email address *

Telephone number *

Your case

Have you attempted to contact the other party in order to complain and have the problem resolved directly by that party? *

Yes

No

Attention Dear user, the Mediator of consumption may reject your application if you have not submitted a complaint to the other party in an attempt to resolve your dispute directly with that party. You may continue to fill in the present form and file your application or you may contact the Mediator of consumption in order to obtain further information. Thank you very much.

Has the dispute been or is it at present being examined by another alternative dispute resolution entity, an arbitration tribunal or court, whether national or foreign? *

Yes

No

Attention ! Dear user, the Mediator of consumption may reject your application if the complaint submitted to the other party dates back more than one year. You may continue to fill in the present form and file your application or you may contact the Mediator of consumption in order to obtain further information. Thank you very much.

Does the complaint submitted to the other party date back more than one year? *

Yes

No

Attention ! Dear user, the Mediator of consumption may reject your application if the dispute has been or is at present being examined by another alternative dispute resolution entity, an arbitration tribunal or a court, whether national or foreign. You may continue to fill in the present form and file your application or you may contact the Mediator of consumption in order to obtain further information.
Thank you very much.

Describe your case *

Information concerning the client

Surname *

Forename *

Address *

Postal code *

Country *

Email address

Telephone number

What are your specific expectations vis-à-vis your client? *

Upload the attachments

(contracts, proof of payment, experts’ reports ...)

File

Files must be less than 32 mb.
Allowed extensions: gif jpg jpeg png txt pdf doc docx ppt pptx xls xlsx avi mov mp3.

File

Files must be less than 32 mb.
Allowed extensions: gif jpg jpeg png txt pdf doc docx ppt pptx xls xlsx avi mov mp3.

File

Files must be less than 32 mb.
Allowed extensions: gif jpg jpeg png txt pdf doc docx ppt pptx xls xlsx avi mov mp3.

Copy of your national ID card (mandatory) *

Files must be less than 32 mb.
Allowed extensions: gif jpg jpeg png txt pdf doc docx ppt pptx xls xlsx avi mov mp3.

I read and accept the rules of procedure of the National service of the Mediator of consumption. *

I read and accept the rules of procedure of the National service of the Mediator of consumption.

Procedure regulations

password forgottom webform 1

To prevent automated spam submissions leave this field empty.